FREQUENTLY ASKED QUESTIONS
- The Kitano Hotel New York has 3 board meeting rooms including MAGNOLIA ROOM, CHERRY BLOSSOM ROOM, TEA ROOM. Let our event planners assist you coordinate the perfect meeting, event, wedding, or celebration.
- Guests of The Kitano Hotel New York has complimentary access to The New York Sports Club located on 34th Street. There is no gym / fitness center within the hotel premises.
- Our Guest Services department will be happy to assist you with arrangements for special occasion. Please contact the hotel for information.
Room Service is available for Breakfast and Lunch and our rooftop bar, roof at 66 park on the penthouse floor is open Tuesdays through Saturdays, 5pm to midnight.
Destination restaurant is currently under renovation, and will be available soon. Please call us at 212-885-7000 for information.
- The Kitano Hotel New York offers accessible rooms and common areas for guests with disabilities. For more information about the physical features of our accessible rooms, common areas, or special services, call 212-885-7000
- The Kitano Hotel New York is not a pet-friendly hotel. While The Kitano Hotel New York is not pet-friendly, we welcome service animals.
- The Kitano Hotel New York offers complimentary Wi-Fi in the lobby. Guest room Wi-Fi are available for $9.95 for 24hours, up to 4 devices. Complimentary guest room Wi-Fi is available to I prefer members.
We are located on the Northwest corner of 38th Street and Park Avenue.
Our address is : 66 Park Avenue New York, NY 10016
- New York Skyports Seaplane Base (NYS) Airport which is 1.8 km away is the nearest airport to The Kitano Hotel New York. Other airports like New York La Guardia (LGA) (9.5 km), Newark (EWR) (18 km), New York JFK (JFK) (20.3 km) and White Plains (HPN) (42.5 km) are also nearby.
- Grand Central Terminal is 4 minutes’ walk from The Kitano Hotel New York, providing easy access to Times Square, Hudson Yards, Central Park, Union Square, SoHo, East Village, Brooklyn Bridge, Wall Street, Battery Park etc.
- Guest of The Kitano Hotel may valet park their car. $55 for Sedan, $65 for SUV every 24 hours. There are no in-and-out privileges, hourly parking not available.
- Our Guest Services team will be happy to arrange a car service, to and from John F Kennedy International Airport, LaGuardia Airport, or Newark Liberty Airport. Please contact the hotel for prices and arrangements.
- Guaranteed check-in time is 3pm, and check-out time is 11am.
- Early check-in and Late check-outs are subject to availability of the day. Guests may request early check-in, or late check out, however request is not guaranteed. To guarantee an early check-in, guest will need to book from the previous night.
- Guests with reservations are welcome to store their luggage in the bell closet free of charge on arrival day and departure day. Luggage may not be stored overnight.
- Guests with existing future reservation may store items excluding valuables for $5 per item per night STORAGE FEE. For security reasons, we do not accept any items without a valid future reservation.
- Packages are accepted only if there is an existing reservation matching the First and Last name. Packages that are delivered to the hotel prior to your check-in date is subject to a storage fee of $5 per item per night. Packages delivered to the hotel after your arrival will be sent back to shipper.
- The Kitano Hotel New York does not charge additional fees such as resort fees, amenity fees, or facility fees.
- The Kitano Hotel New York is part of the Preferred Hotels & Resorts. Member of I prefer rewards program booking through preferred hotels website, Kitano.com, or directly with hotel will collect points that could be used towards gift certificates, and will enjoy benefits such as complimentary guest room
Each room is equipped with a minibar stocked with beverages for purchase, with small space to store your own items.
Rental fridges are available for $35 flat fare for your entire stay. *Limited availability, please reserve.
Rental microwaves are available for $15 per night. *Limited availability, please reserve.
Rollaway beds (COT) can be arranged to Premier category rooms or above, excluding the Townhouse Suite, for $50 per night plus tax. Rollaway beds cannot be placed in the Superior room category due to size, comfort, and safety of the guest.
Wi-Fi, early check-in upon availability, late check-out upon availability, and possible complimentary room upgrade upon availability.