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Reservations: 66 Park Ave, East 38th St, New York, New York 10016
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Hotel and Website Accessibility

Date: 10/30/2018
 
The Kitano Hotel New York is committed to providing the highest level of service for all of our guests and meeting this high level of service includes providing guests with disabilities with an experience that is full and equal to that offered to guests without disabilities.

To assist in achieving this goal The Kitano Hotel New York has embraced a variety of accessibility practices, and procedures, to provide an accessible online experience, and offers a variety of accessible routes, features, elements, and amenities in public spaces and within its hotel rooms. 

For additional accessibility information and/or accommodations, or any related practices and procedures, please call us at 212-885-7000.

The Kitano Hotel New York is compliant with the Americans with Disabilities Act (ADA) regulations and with the Department of Justice Standards for Accessible Design. We welcome guests of all abilities. 

While these standards may change and/or evolve over time, we are working with an experienced accessibility team and continue to take the steps necessary to achieve substantial conformance with Web Content Accessibility Guidelines (WCAG). As part of this process, we continue to assess our websites on a recurring basis from both an engineering and user experience, including the use of assistive devices. Please be aware that such efforts are ongoing. If, at any time, you have any specific questions, or concerns about accessibility, please contact our Guest Service team or reservation@Kitano.com  or 212-885-7000.

Please note that standard rooms may not have accessible features.
 
 
Hotel Accessibility

Accessibility Features at Our Hotel

At The Kitano, every guest enjoys a comfortable experience. From accessible valet parking to guestrooms with accessible bathrooms that offer grab bars, our hotel is designed so that everyone, including people with disabilities, can experience the joy of hospitality. We look forward to welcoming you.
 

Hotel Accessibility Features

  • There are fire alarms for the audio & visually impaired
  • There is an accessible entrance without stairs
  • There are accessible doorways for all public spaces
  • Service Animals Accepted
  • Alternative or Large Lettering on All Signage
  • There is an accessible area for pickup & dropoff
  • There is limited or no accessible self parking
  • There is accessible valet parking
  • We do not have accessible parking spots
  • There are 0 van-accessible parking spots
  • There are 0 accessible parking spots
  • Some accessible parking spaces are far from the restaurant entrance
  • The entrance ramp is non-slip
  • The ramp is more than 6' and/or does not have railings
  • There is an accessible path to check-in
  • There is an accessible path to guest rooms
  • There is an accessible path for all public spaces
  • There is an accessible elevator
  • There is no accessible pool
  • There is no accessible fitness center
  • There are accessible desks in the business center
  • This hotel has 150 Rooms & Suites
  • This hotel has 8 Accessible Rooms
 
 

King Superior With Roll in Shower

  • This room has 1 King bed
  • Hearing and Visual Accessibility Kits for Guest Rooms Are Available at Check-In
  • Visual Strobe Fire & Smoke Detector
  • The room has audible fire/smoke detectors
  • The phone has TTY or TTD capabilities
  • The TV has closed-captioning or decoders
  • The viewports are lowered on the door
  • The door security features are not lowered on the door
  • The thermostat controls are not lowered on the wall
  • The light switches are lowered on the wall
  • The closet bars are lowered & shelves sit higher than 36 inches above ground
  • There are no grab bars at the bed
  • There are grab bars at the toilet
  • There are grab bars in the shower and/or tub
  • The room has a roll -in shower.
  • The are accessible faucet controls
  • There is a handheld spray unit in the shower and/or tub
  • There is a shower/tub seat available
  • There is accessible toe & knee clearance around the desk
  • There is accessible toe & knee clearance around the sink/vanity
  • The doorway is 35 inches wide
  • There is wheelchair access path between and/or around beds
  • This room has a Door & Lock System
  • The room placard has alternative text
 
 

King Superior with Accessible Tub

  • This room has 1 King bed
  • Hearing and Visual Accessibility Kits for Guest Rooms Are Available at Check-In
  • Visual Strobe Fire & Smoke Detector
  • The room has audible fire/smoke detectors
  • The phone has TTY or TTD capabilities
  • The TV has closed-captioning or decoders
  • The viewports are lowered on the door
  • The door security features are not lowered on the door
  • The thermostat controls are not lowered on the wall
  • The light switches are lowered on the wall
  • The closet bars are lowered & shelves sit higher than 36 inches above ground
  • There are no grab bars at the bed
  • There are grab bars at the toilet
  • There are grab bars in the shower and/or tub
  • The room has an accessible bathtub
  • The are accessible faucet controls
  • There is a handheld spray unit in the shower and/or tub
  • There is a shower/tub seat available
  • There is accessible toe & knee clearance around the desk
  • There is accessible toe & knee clearance around the sink/vanity
  • The doorway is 35 inches wide
  • There is wheelchair access path between and/or around beds
  • This room has a Door & Lock System
  • The room placard has alternative text
 
 

Superior Double Double Accessible with Roll-In Shower

  • This room has 1 Double bed
  • Hearing and Visual Accessibility Kits for Guest Rooms Are Available at Check-In
  • Visual Strobe Fire & Smoke Detector
  • The room has audible fire/smoke detectors
  • The phone has TTY or TTD capabilities
  • The TV has closed-captioning or decoders
  • The viewports are lowered on the door
  • The door security features are not lowered on the door
  • The thermostat controls are not lowered on the wall
  • The light switches are lowered on the wall
  • The closet bars are lowered & shelves sit higher than 36 inches above ground
  • There are no grab bars at the bed
  • There are grab bars at the toilet
  • There are grab bars in the shower and/or tub
  • The room has a roll -in shower.
  • The are accessible faucet controls
  • There is a handheld spray unit in the shower and/or tub
  • There is a shower/tub seat available
  • There is accessible toe & knee clearance around the desk
  • There is accessible toe & knee clearance around the sink/vanity
  • The doorway is 35 inches wide
  • There is wheelchair access path between and/or around beds
  • This room has a Door & Lock System
  • The room placard has alternative text
 
 
Website Accessibility

The Kitano Hotel New York


Date: 10/30/2018
At The Kitano Hotel New York we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
To ensure this, The Kitano Hotel New York strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at reservations@kitano.com or 212-885-7000.
Subsequent reports were run on: 06/01/2023; 05/01/2023; 04/03/2023; 03/01/2023; 02/04/2023; 01/11/2023; 01/02/2023; 12/01/2022; 11/04/2022; 10/03/2022; 09/01/2022; 08/01/2022; 07/08/2022; 07/01/2022; 06/01/2022; 05/01/2022; 04/01/2022; 03/02/2022; 02/01/2022; 01/04/2022; 12/01/2021; 11/03/2021; 10/01/2021; 09/02/2021; 08/09/2021; 08/02/2021; 07/01/2021; 06/01/2021; 05/01/2021; 04/30/2021; 04/15/2021; 04/01/2021; 03/16/2021; 03/01/2021; 02/01/2021; 01/01/2021; 12/01/2020; 11/03/2020; 10/01/2020; 09/18/2020; 09/07/2020; 09/03/2020; 09/01/2020; 08/27/2020; 08/06/2020; 08/01/2020; 07/02/2020; 06/25/2020; 06/18/2020; 06/02/2020; 05/03/2020; 03/01/2020; 02/01/2020; 01/03/2020; 01/01/2020; 12/04/2019; 11/06/2019; 10/01/2019; 09/16/2019; 09/01/2019; 08/01/2019; 07/05/2019; 07/04/2019; 06/05/2019; 06/02/2019; 05/03/2019; 04/04/2019; 03/14/2019; 03/13/2019; 03/11/2019; 02/04/2019; 01/02/2019; 12/14/2018

Browser Help

Optimize the way you view your web browser. If you have difficulty in reading the website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:

Website Accessibility Features

This website is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at: https://www.kitano.com/site-map

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Accessibility Software and Services

The following tools and services are available for free to assist you with viewing and interacting with our website:
  • Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
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